Bussani Mobility Customer Testmonials

"Dear Mr. Bussani It was a pleasure to speak with you a few weeks ago. When my wife had pneumonia in 2010 and it was a real struggle for her to lift each part of the scooter to get it into our car. It made both of us dependent on the handymen at our coop and strangers to help us assemble and disassemble the scooter to get to doctor appointments. As a result, we only went out when we had to. My wife determined that we had to begin living again in 2012 and went on a search, and she found Bussani on the Internet, and then sent an email and it happened to reach Mike Lampert. From the moment we spoke to him, he began to ease our minds about what vehicles would suit our needs. He brought two to us the following week with his assistant Andrew. We couldn't believe it! Every stop of the way he assisted us in getting things tweaked for our special needs. That handholding was essential because this was new territory for us. Buying a new car is a process with lots of moving parts, and your team at Bussani, made the process as easy as it could be for us. Mike Lampert, Andrew (Mike's Assistant), Dottie, and everyone we met at Bussani, made us comfortable throughout the process. We were struck upon visiting Bussani Mobility, that it was the first time we felt "normal" that is to say that our needs were accepted and accommodated. This letter is our way of saying thank you. Thank you for a vehicle that allows us to ride the scooter up the ramp, get in and go. We would have written it sooner, because it was certainly on our minds, but, frankly, we have been busy enjoying our lives. We have been going to the movies, to dinner out with friends something we haven't done in years. Thank you for giving us back our lives. Sincerely yours and with warm regards to the Bussani Mobility Team Karl and Delores "

- Karl and Delores

"Dear Ralph I'd like to compliment you for the excellent service you have provided me. My many interactions with you were always accommodating, efficient and pleasant. I felt that such a commitment to great service should be commended in writing. I am highly pleased with the professional manner in which everyone (Danny, Carl, Michelle, etc.all) at Bussani handles their customers. You have definitely gained a new happy and satisfied customer. Sincerely Dana "

- Dana

"Ralph, I cannot thank you all enough for making this Christmas extra special for me and my family. Everyone at Bussani was so helpful and knowledgeable (especially Dottie), it made the purchase of the van a very pleasant experience. I remember when we met and I told you how my two sons, Raymond, a US Marine would be home from Afghanistan for Christmas and my son Robert, a US Army Infantryman would also be home and would be deploying shortly after the holidays. It was an amazing feat to have the van (delivered in record time) and to bring our other son, Johnny home for the holidays, as we would normally celebrate the next day with him at his group home. It was wonderful to have everyone in the family together in one place. Thanks again for making Christmas 2011 a truly memorable holiday. Regards, Lorraine "

- Lorraine

"I can not say enough positive things about Mark, Darcey and the rest of the Bussani Team. They have been absolutely amazing and professional throughout the course of our relationship, displaying an impressive level of insight, organization, and compassion. I would heartily recommend Bussani as the go-to resource for anyone interested in purchasing an adapted minivan. As the father of a wheelchair-bound seven year old with cerebral palsy, my life and I found process of selecting an appropriate adapted vehicle extremely daunting, with the wide range of options available, and imposing amount of bureaucratic process involved. Mark and his team were extremely helpful and patient with us, explaining the range of vehicles, modifications styles, and pricing, and ultimately helped us arrive at an ideal solution. Our VMI-adapted Honda Odyssey had been everything we expected and more, and has made a significant difference in our ability to transport our son and in his quality of life. When our initial paperwork was delayed because of a move from New York City to Westchester, Mark didn't blink. He simply and efficiently started the process anew, and made sure that things flowed smoothly. When VMI stock on the 2010 model we wanted was no longer available because of the delay on our part, Mark and his team went out of their way to find alternate vehicles, and ultimately helped us arrive at the purchase of a 2011 model at a great price. Throughout this, the Bussani team patiently put up with our endless questions, desires for road test, and explorations into potential additional modifications that could be made. They never pushed us with a hard sell, always patiently waiting for us to come to our own conclusions. Please don't hesitate to contact me, through Bussani, if you need any recommendations or advice from a fellow parent of a disabled child. Regards Michael "

- Michael

"Dear Mark, I want to sincerely thank you for all your help on behalf of my husband and myself in finding the perfect accessible van for our needs. This van has been life altering for us! You cannot even begin to imagine how it has increased our quality of life and my husband's ability to be more fully participative in life. Prior to having this van, if we wanted to go out to dinner, it would involve several transfers from house to car, from car to destination, from destination back to car, from car to home, all of which were extremely tiring for my husband. By the time we got home he was exhausted and often reluctant to go out the next time. Now the ramp comes down out of the van and we just get in and go! It is great. Your level of service in coming to the house with multiple vans for us to try and in helping us find the perfect one was phenomenal as was your know-how and professionalism. I can't recommend Bussani Mobility and you enough to my friends and colleagues. Mark, know that you personally made a huge difference in the lives of two people and we are very grateful! With warm regards and sincere thanks, Libby "

- Libby

"September 23, 2010 Dear Dan, Your support as SAG driver is so important to ensure a successful ride. We are so grateful to you for all the time and energy you put into making sure our bikeMS: Twin Fork Ride was a safe one. Nearly 300 cyclists came together on Saturday September 11 and Sunday September 12, 2010 to the fight against MS> Funds received through this event support education, advocacy, research and local programs that enhance the quality of life for more that 42,000 Long Island residents affected by MS. We appreciate all your hard work and your valuable gift of time. Your dedication enabled cyclists and the support team to have a wonderful and safe day! Thanks to you, the National Sclerosis Society continues to work toward creating a world free of MS. Please accept our sincerest appreciation. Thank you and as always we look forward to seeing you again next year! Sincerely V.P. Campaign Development "

- National Multiple Sclerosis Society

"February 15, 2009 Attention: Daniel, Service Department I am sure you are well aware of how important the disability vans sold and service by Bussanis are to their owners. Quality of life is directly lined with mobility. To say "Thank You" for the repairs made to my van doesn't not come close to the depth of appreciation I am trying to express to you and your team. Without my van to transport my scooter I would not be able to go to work, to shop or to travel. My entervan is 7 years old and was rusting she now looks like new and handles wonderfully. My sons in law tell me the price I paid for all the quality work was also great. The very fact that I has taken me sooo long to write this letter should give you some idea of how much I HATE to write letters, but you desire the acknowledgement and the gratitude. Thank you again from the bottom of my heart. We will be back for the regular maintenance services. I am counting on you to keep the auto going for some time (no pressure) Sincerely "

- Maureen

"Ralph, I cannot thank you all enough for making this Christmas extra special for me and my family. Everyone at Bussani was so helpful and knowledgeable (especially Dottie), it made the purchase of the van a very pleasant experience. I remember when we met and I told you how my two sons, Raymond, a US Marine would be home from Afghanistan for Christmas and my son Robert, a US Army Infantryman would also be home and would be deploying shortly after the holidays. It was an amazing feat to have the van (delivered in record time) and to bring our other son, Johnny home for the holidays, as we would normally celebrate the next day with him at his group home. It was wonderful to have everyone in the family together in one place. Thanks again for making Christmas 2011 a truly memorable holiday. Regards, "

- Lorraine

"October 23, 2010 Dear Mr. Bussani Just a short note to let you know how much Bussani Mobility is appreciated. The reason that I have purchased 2 Ramp Vans from Bussani is because I know that I will receive nothing less then expert, timely and caring service. I have a secure feeling knowing that I can reach Emergency Service at Bussani Mobility 24 hours a day should I require assistance. My Ramp Van with hand controls allows me to be both independent and self reliant. We thank you again for providing such a valuable service to those with mobility issues. Regards "

- Janis

"September 20, 2009 Dear Larry, I want to thank you for your time, care, and effort in giving me the opportunity to be able to finally buy the car of my dreams. It has opened up a whole new world of in dependence for me. We would highly recommend you to anyone in need of a Rampvan or any of the products Bussani offers. I feel so fortunate to have dealt with you over the years with our previous wheelchair lift purchases, but this has been the best purchase of all. You are a very special person who wholeheartedly helps people with special needs and I commend you for it. I hope that you spend many more years at Bussani, and people lie myself have the pleasure of your expertise and help Thank you "

- Michele

"To our friends at Bussani, Until I recently purchased a van at Bussani, I was not able to get in and our of a car without extreme difficulty. I had stopped going to church or visiting the homes of family and friends for more than a year and a half. One day a neighbor of ours passed by the Bussani Van place which had numerous vans and told my daughter about it. She went there and found that I could easily be pushed up in my wheelchair. This meant that my daughter did not have to get me in and our of the wheelchair and into a car. She can easily manage the transfer in and our by means of the automatic door and ramp. This mechanism can also be done manually, so there is no fear on getting stuck away from home. We find this van to be a remarkable help to us. This had been a big improvement in my life style. I now go to church several times a week and see my dear friends whom I had not seen for many months and I can easily go to visit my family. I look forward to the coming holidays in a way I couldn't before. The people at Bussani were wonderful to deal with they were helpful in every way. "

- Marie

"Little People of America National Confrence July 23, 2009 Dear J Bussani Inc. I wanted to reach out and say thank you so much for contributing to the LPA National Conference. Your presence and expertise at our EXPO was invaluable to our attendees and helped make for the largest EXPO at any of our conferences. Throughout the planning process you guys were very helpful and receptive with any questions and forms we needed filled out. On site you guys as usally were there to help and provide a great service so we felt very fortunate to have tou on board. Look forward to bringing you in on future events for LPA, you're officially part of the LPA Family now. Enjoy the rest of your summer "

- Little People of America

"October 20, 2009 Dear Peter, Thank you for all your help with our new van. My mom was so happy to go out shopping and to eat. We appreciate everything you and Dottie did for us "

- Donna

"I want to thank the Bussani Company and everyone involved with us, especially Michael and Dottie. You have helped us to give my sister freedom! Give my family freedom. We now can take Luisa to family outings to the park or zoo. We can take her to all of her appointments without struggling or breaking our backs (literally). We are so much happier now, especially Luisa. One of our outings, Luisa was so happy and overly stimulated by the activity going on around her that she actually said her first word since the accident, 25 years ago. She said "Hi" to one of the people who was showing her some love by gently playing and talking to her. A very small miracle that you have helped us with. Thank you so much Bussani and Company "

- The R Family

"November 10, 2010 The Bussani Mobility team has become like family to me. Their outstanding quality service and reliability has been demonstrated over the years each and every time. They have given me the assurance to be a confident and independent driver. My Braun Entervan has made it possible for me to travel as a successful Healthcare Professional.""

- Lisa P

"January 9, 2012 Dear Mr. Bussani Id like to take time to write this letter to you personally, in order to give kudos and thank you for having such a professional, courteous and understanding staff who really cares about the clients and the company they represent. i want to give thanks starting with Mr. Peter Zarba (sales manager), a total professional who i admire and should be commended on his total understanding... I want to thank Mr. Dan Walsh (service manager) for having the expertise... I also thank Mrs. Dotty Richetti (sales administrator) for expediting all the documents and paper work to complete this project... and last but not least Mr. Michael Lampert."

- Sergio

"December 22, 2011 Darlene, I would like to convey my deepest thanks to you for all your efforts that have brought a truly special Christmas to the Torres family. As a mom, you instinctively put your mom powers to work and were able to get the children the gifts that they so dearly wanted. God bless you and have a Wonderful Holiday Season. "

- Pat